Union government awards Assam police for citizen services under an e-governance project “CCTNS”

The Ministry of Home Affairs (MHA) has awarded the Assam Police for “good practices” under the Crime and Criminal Tracking Network & Systems (CCTNS), an e-governance project. The award was given for citizen centric service delivery, in which the state police has automated passport verification and Permanent Residential Certificate (PRC) services using the online CCTNS. Under the CCTNS, the force has recently launched a mobile application for ease of availability of services to the citizens, besides the existing online system.