Kerala police inducts India’s first humanoid robot officer

The Kerala State Police claimed to have created history by becoming one of the world’s first and the very first police force in India to induct humanoid robots called ‘KP-Bot’. KP-Bot is designed to provide round-the-clock service, involving public interface ..

IRCTC becomes first and only government corporation in India to launch a chat-enabled help-desk service program ‘Ask Disha’

The Indian Railway Catering and Tourism Corporation (IRCTC) has launched an Artificial Intelligence (AI) powered chatbot– Ask Disha (Digital Interaction to Seek Help Anytime) to answer customer queries pertaining to various services offered by IRCTC. It is a first-of-its-kind initiative, ..

HDFC Life launched ‘Neo’ a servicing bot for Twitter

The HDFC Life Insurance Company has launched ‘Neo’, that uses artificial intelligence for customer service. This is the second bot put in operation by HDFC Life, after the launch of SPOK, which was an email bot to answer customer queries. ..