Rajmargyatra App

August 4, 2023

The National Highways Authority of India (NHAI) has taken a significant step towards enhancing the highway user experience by introducing ‘Rajmargyatra,’ a unified mobile application. This app aims to provide comprehensive information and efficient complaint redressal for national highway users, making their journeys seamless and safe. Currently, it caters to the needs of users who are fluent in Hindi and English.

Empowering Users with Information

Rajmargyatra goes beyond being a mere navigation tool. It offers users comprehensive information about Indian National Highways, keeping them updated with real-time weather conditions and timely broadcast notifications. This feature is essential for highway travelers to plan their journeys better, considering weather variations and potential roadblocks.

Seamless Connectivity with Nearby Services

One of the app’s most valuable features is its ability to connect users with essential services nearby. Information on toll plazas, petrol pumps, hospitals, hotels, and other facilities ensures that highway travelers can easily access the required amenities during their journey, enhancing convenience and safety on the roads.

Efficient Complaint Redressal

The app allows users to report highway-related issues conveniently. By attaching geo-tagged videos or photos, users can provide clear evidence, streamlining the complaint process. The authorities handle complaints promptly, with system-generated escalations to higher authorities in case of any delays, ensuring efficient grievance redressal.

FASTag Integration for Cashless Travel

Beyond providing highway information and complaint facilities, Rajmargyatra takes a step towards promoting cashless travel by integrating FASTag services. Users can recharge their FASTags, avail monthly passes, and access other related banking services within the app. This move aligns with the government’s vision for a digital and efficient transportation system.

Promoting Responsible Driving

Safety on highways is of paramount importance. Rajmargyatra encourages responsible driving behavior by sending over-speeding notifications to users. Additionally, the app offers voice-assistance, keeping travelers focused on the road and promoting safe driving practices.

NHAI’s Vision

The main objective of the Rajmargyatra app, as envisioned by the NHAI, is to create a user-friendly experience for highway travelers. By ensuring access to comprehensive information, streamlined complaint redressal, and seamless connectivity with essential services, the app aims to make highway journeys safer, convenient, and efficient.

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