Railway launches SMS facility for ticket booking

July 2, 2013

Indian Railway has launched a new pilot service which makes it possible for the 80% of the population that owns mobile phones. The service doesn’t even involves any use of Internet by the customer.
IRCTC has INTRODUCED a number of options to buy tickets without having to access the Internet. Besides the short code 5676714, one can even send an SMS to 139 or the Airtel Money system *400# or the system powered by Pyro where one needs to have a BSNL SIM card enabled with Java computer language.
It will not be necessary to carry a hard copy of the ticket while travelling — the SMS confirmation will be valid proof. The facility allows for ticket cancellation as well. To make use of any of these options, you have to get your mobile number registered with IRCTC. Each SMS will cost Rs. 3 and as the project is being launched on a pilot basis, mobile service providers have dispensed with agent charges for now. These charges as and when imposed would be the same one pays to other agents, including online charges.
The new technology will also ease the pressure on Internet ticketing as 45% of tickets are booked through Internet. It would also put an end to fleecing by touts.

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