Grievance Redressal and Banking Ombudsman

1.

Banking Ombudsman may award compensation to the complainant for mental agony and harassment upto how much amount?

1 lakh

2 lakh

3 lakh

5 lakh

2.

The Banking Ombudsman Scheme is introduced under which of the following sections in Banking Regulation Act, 1949?

Section 25 A

Section 30 A

Section 40 A

Section 35 A

3.

Banking Ombudsman is a senior official appointed by the RBI to redress customer complaint specified under which clause of the Banking Ombudsman Scheme 2006?

Clause 7

Clause 6

Clause 8

Clause 5

4.

How many Banking Ombudsmen have been appointed?

20

10

15

18

5.

Which are the banks covered under the Banking Ombudsman Scheme, 2006?

Scheduled Commercial Banks

Regional Rural Banks

Scheduled Primary Co-operative Banks

All of these