‘One Vehicle One FASTag’ Initiative

January 16, 2024

The National Highways Authority of India (NHAI) has started a ‘One Vehicle, One FASTag’ initiative. This aims to enhance Electronic Toll Collection (ETC) efficiency and improve traffic movement at toll plazas. NHAI took this decision after increased cases of multiple tags per vehicle and KYC violations. Some vehicle owners also don’t properly affix tags, causing toll plaza delays.

Seeks to Curb FASTag Misuse

The initiative looks to discourage practices like using one FASTag for multiple vehicles or linking multiple tags to one vehicle. These undermine the toll collection system.

Push for Updated KYC Compliance

NHAI is also urging FASTag users to complete Know Your Customer (KYC) formalities for their latest tag as per RBI norms. Non-compliant tags will get blacklisted after 31st January, 2024. To avoid problems, users must update KYC and switch to ‘One Vehicle, One FASTag’.

Documents Required for KYC Update

As per RBI rules, the documents required for FASTag KYC are:

ID/Address Proof: Passport, Voter ID, Aadhaar, Driving License, PAN Card
Vehicle Registration Certificate
Passport Size Photo of Vehicle Owner

How to Update KYC Details

Users can update KYC details online via the IHMCL FASTag portal using above documents. Offline update is also possible by submitting forms at the bank branch that issued the FASTag.

Help Available

For any FASTag-related queries, NHAI representatives can be reached on the toll-free helpline 1033. FASTags can also be bought at most toll plazas, and need minimum recharge of Rs. 100 (max Rs. 1 Lakh for full KYC).

FASTag Revolutionized Toll Collection

With 98% penetration and over 8 crore users, FASTag has transformed Indian toll collection efficiency. The ‘One Vehicle, One FASTag’ move will boost operations and ensure smooth highway journeys.

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