New Digital Initiatives of Delhi Police

March 1, 2022

New Delhi Police has launched three digital initiatives Anubhuti, a QR code-based feedback system, e-Chittha portal, and a refurbished Delhi Police website.

Overview:

These digital initiatives were launched with the aim to add a new dimension in modernizing and digitizing the police force.
To strengthen the service delivery system of the Delhi police and to protect the people, it was required to utilize the use of technology.

About Anubhuti QR code-based feedback system

Anubhuti – Feedback Management system will establish two-way communication between the police and the public. The analysis of the received feedback will help in improving the functioning of the department.

This is a feedback system that is paperless. The citizens who will be visiting the police station can scan the police station’s QR code and put in their feedback responses. The response received will then be analyzed and corrective steps will be taken for the improvement to be done in the police-public interface. The identity of the user submitting the feedback will not be disclosed.

About e-Chittha portal

The e-Chittha portal will act as the backbone of the duty deployment of the Delhi Police. Its implementation will ensure eight-hour shifts in the department, which would ensure the best possible use of labour resources as well as increase the transparency and efficiency of the Delhi police.

About the refurbished Delhi Police website

The Delhi Police’s refurbished user-friendly website is loaded with more information, making it easier for individuals to learn about the department and its services in a single click.

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