TRAI’s Consultation Paper on Digital Inclusion in the Era of Emerging Technologies

The Telecom Regulatory Authority of India (TRAI) has issued a Consultation Paper (CP) titled “Digital Inclusion in the Era of Emerging Technologies” on September 14, 2023. This CP aims to address the challenges and opportunities brought about by rapid advancements in emerging technologies, with a specific focus on ensuring inclusivity, especially for Micro, Small, and Medium Enterprises (MSMEs).

Recognizing that digital connectivity has become integral to daily life, TRAI emphasizes the need for a robust policy framework and collaborative efforts among stakeholders to enable wider participation in digital economic activities. Despite significant progress in India’s digital transformation, disparities in internet access, affordability, and effective usage persist. TRAI’s paper analyzes these gaps, including disparities in mobile internet usage, rural-urban connectivity, and gender access, and calls for proactive measures to create a more equitable digital economy.

What role has digital connectivity played in the lives of Indian citizens, according to TRAI?

Digital connectivity is essential for accessing information, remote work, education, and more. TRAI sees it as crucial for empowering every citizen and preventing the digital divide from widening.

What initiatives have contributed to India’s progress in digital transformation, as mentioned in the news?

Initiatives like Digital India, National Digital Communications Policy 2018, National Broadband Mission 2019, BharatNet, CSCs, and the USOF have expanded connectivity and digital inclusion.

How has the Jan Dhan-Aadhaar-Mobile (JAM) trinity benefited underserved communities in India?

JAM has facilitated transparent welfare subsidy transfers to bank accounts, empowering the underserved. UPI has enabled real-time money transfers.

What challenges do emerging technologies like 5G and AI pose to digital inclusion in India, according to TRAI?

TRAI warns that the rapid adoption of technologies like 5G and AI, along with associated costs, could further widen the digital divide, particularly for marginalized communities and underserved regions. Addressing these challenges is crucial for comprehensive digital inclusion.


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