What is CBuD App?

March 23, 2023

Indian Prime Minister Narendra Modi recently launched the ‘Call Before u Dig’ (CBuD) app, an initiative of the Department of Telecommunications, Ministry of Communications. The app aims to prevent losses of about Rs 3,000 crore ($400 million) every year due to damage to underlying assets like optical fibre cables. In this article, we explore the need for the app and how it works.

Why is the app needed?

Uncoordinated digging and excavation can cause severe damage to underground utilities, resulting in potential business loss and discomfort to citizens. It can also lead to disruption in essential services, causing inconvenience to the public. The app aims to facilitate coordination between excavation agencies and underground utility owners, thus reducing such losses.

Moreover, unplanned digging can also result in accidents that may harm workers and damage infrastructure. The CBuD app aims to mitigate such risks by ensuring that excavation work is carried out in a planned and coordinated manner.

How does the app work?

The CBuD app connects excavators and asset owners through SMS/Email notifications and click-to-call. Excavating companies can inquire about existing subsurface utilities before starting excavation work, and utility owners can also find out about impending work at a location. The app will provide real-time information about the location and depth of underground utilities, enabling excavators to carry out their work without damaging them.

The app’s interface is user-friendly and provides easy access to essential features like the map, the call center, and the notification system. Excavating companies can log in to the app and submit their excavation requests, which will then be forwarded to the relevant utility owners for approval. Utility owners can review these requests and provide their consent or suggest alternative solutions.

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