The Union Ministry of Consumer Affairs has recently launched “OCMC” to provide speedy redressal of consumer grievances. What does “OCMC” stands for?

Online Consumer Mediation Centre (OCMC)
The Union Minister of Consumer Affairs, Ram Vilas Paswan has recently launched an ‘Online Consumer Mediation Centre (OCMC)’ in association with the Bengaluru’s National Law School of India University (NLSIU) to provide speedy redressal of consumer grievances in New Delhi. Initially, the OCMC deal with only cases related to e-commerce companies and will facilitate online and even physical mediation between consumers and companies. Apart from this, ministry has also launched ‘Smart Consumer’ mobile App and helpline no. ‘14404’ for consumer related grievances and also launched Microsite based on the theme “Digitally Safe Consumer Campaign” to help consumers for being vigilant and not falling prey to cyber frauds.The basic purpose of the Centre is to encourage consumers and companies to go for pre-litigation and provide them with an option to settle disputes amicably.