2018 National Consumer Day (NCD)

The National Consumer Day (NCD) is observed every year in India on 24th December to highlight the importance of the consumer movement and the need to make every consumer more aware of their rights and responsibilities. The 2018 theme is “Timely Disposal of Consumer Complaints”. On this day the Consumer Protection Act, 1986 was enacted. The Act aims to provide consumers with effective safeguards against different types of exploitation, such as defective goods, deficiency in services and unfair trade practices. Recently, the Lok Sabha passed the Consumer Protection Bill of 2018, which seeks to replace the Consumer Protection Act of 1986. It also seeks to establish Consumer Disputes Redressal Commissions at District, State and National level.